Health, care and work with people

Work environment mapping in health and care – where the emotional demands are greatest

In work with people the strain is often something other than workload alone. Orgpuls measures the emotional demands, whether anyone is left alone with them, and whether people have experienced violence or threats – anonymously, on mobile, across shifts.

From NOK 265/month excl. VAT · 15 days free · No card · Answers stored in the EUNo department is shown until at least five have answered.

Comments · Nordvik Anlegg AS
Screenshot of an anonymous comment about speaking up (Norwegian interface), with a field to reply anonymously and a button to ask for direct contact.

What the law points to in work with people

AML § 4-3 (2) bPsychosocial working environment factors include emotional demands and strain in work with people.AML § 4-3 (6)The employee shall, as far as possible, be protected against violence, threats and undue strain from contact with others.Regulation § 1A-2The factors shall be mapped and risk-assessed one by one and together, with the employees, and repeated regularly.

What we ask about

Orgpuls measures eleven factors with three statements each. Some of them fit work with people particularly well (translated):

  • «I am rarely left alone in emotionally demanding situations»
  • «We talk about difficult incidents afterwards»
  • «I am allowed to react as a human being at work»
  • «I can call for help quickly if something happens while I am alone»
  • «I get support from my manager when the job gets demanding»

When people work in shifts

The survey is sent by e-mail or SMS, or shared as a link and a QR code in the staff room. It stays open for several days, so every shift has time to answer. The main survey takes about four minutes, a pulse under a minute. One reminder goes to those who have not answered – from the system, not the manager.

Small units, the same anonymity

No group is shown until at least five have answered, and the limit cannot be lowered. If a department has too few answers, they still count in the organisation's figures. When a department could be worked out from the others, one more is held back.

Questions we get often
Yes, and assessing that risk is a requirement under section 4-3, sixth paragraph, of the Working Environment Act. In Orgpuls the answer is reported only as a count for the whole organisation, so nobody can be identified.

Try it on your own organisation

Enter your organisation number and we fetch the rest from the Brønnøysund registers. You are up and running in three minutes, without card details.

Get started freeFrom NOK 265/month excl. VAT · 15 days free · No card · Answers stored in the EU
Work environment mapping in health and care | Orgpuls